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Intelligent Automation within SAP

 

DRUID Conversational
AI ChatBots

Transform UX with our no-code AI Chatbots. Let AG's no-code AI Chatbots deliver personalised interactions, boosting customer loyalty and satisfaction.

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Executive Summary

DRUID Conversational AI ChatBots: Intro
1:08

Businesses today grapple with escalating customer inquiries and support requests, leading to slower response times and potential customer loss. Traditional methods struggle to keep pace with the demand for instant, personalised interactions.

Druid Conversational AI Chatbots offer a cutting-edge solution by automating customer interactions and providing intelligent, human-like responses. By integrating AI and RPA, our platform creates a seamless conversational experience across various touchpoints.

At AG, we empower businesses to rapidly build and deploy engaging chatbots without extensive technical expertise. Our solution addresses the growing challenge of managing overwhelming customer inquiries by providing intelligent, automated responses. By creating a conversational UX layer over enterprise systems, we enable businesses to operate more efficiently and effectively.

Book a free 1-on-1 discovery call with our experts to discover how we help you transform your key business operations with Druid Conversational AI Chatbots.

 

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Get your Generative AI ChatBots working in just a couple of clicks.

 


Introducing the cutting-edge, AI/RPA-driven, no-code chatbot to effortlessly create, build, and launch engaging, lifelike interactions across various touchpoints – whether it's internally within your organisation or external stakeholders, customers and partners. It seamlessly combines traditional text and voice conversations to make communication more intuitive and efficient.

AG's revolutionary combination of Druid Conversational AI Chatbots and RPA technology is a monumental leap forward in the realm of intelligent automation. By eliminating traditional manual repetitive processes, where human-like interactions seamlessly transition into efficient, error-free business operations, this powerful synergy not only optimises business processes but also redefines customer engagement, setting new standards for productivity and satisfaction.

Key Features (Conversational AI ChatBots + RPA)

Our integration bridges the gap between conversations and actions, creating a seamless, end-to-end automation ecosystem with SAP Build or UiPath RPA. Here is how it works:

Dynamic Task Assignment

Conversational AI ChatBots engage with users, gather information, and initiate tasks. When a process requires backend automation, they seamlessly hand it off to our RPA bots.

 

Task Automation

AG's Automated Bots take the baton and execute tasks precisely and quickly. From data entry to complex process automation, using SAP Build or UiPath RPA we can ensure efficiency and accuracy.

Real-time Updates

As AG RPA bots work their magic, Conversational AI ChatBots inform users in real-time. Users receive status updates and notifications and can even intervene when needed.

Workflow Completion

Once our RPA bots complete their tasks, Generative AI ChatBots can loop back to users with results, ensuring a seamless end-to-end interaction.

Data Security

AG's dynamic integrated automation solution adheres to the highest security standards, safeguards sensitive information.

Insights and Optimisation

Data collected through Conversational AI ChatBot interactions and RPA processes is invaluable for analytics and process optimisation, empowering data-driven decision-making through the SAP Signavio suite of tools.

Key Benefits

 

Enhanced user experience (UX)

Businesses can deliver a more intuitive user experience, leading to higher satisfaction levels.

Quicker transaction time

AI/RPA-driven ChatBot automation speeds up transactional processes and reduces customer effort.

Boost user engagement

Customised recommendations based on individual preferences and historical interactions.

Improved quality

AG Community Automations can improve the quality of your business processes by minimising user errors and enhancing consistency.

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Our Related SAP Expertise

 

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Some of Our Customers

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GDPR aware: AG needs the contact information you provide to us to contact you about our products and services. We will never share your contact details. 

More information can be found in our  Privacy Policy.