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SAP Gold Partner

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Intelligent Automation within SAP

 

SAP Cloud ALM for Operations 

 

Experience seamless business process monitoring, automation, and real-time analytics with SAP Cloud ALM for Operations, delivered by AG, your trusted SAP Gold Partner.
Speak to an SAP expert today

Speak to an SAP expert today
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Want to see SAP Cloud ALM in action?

Watch our on-demand webinar led by SAP experts and learn how SAP Cloud ALM can optimise operations, increase reliability, and deliver real-time visibility across your SAP landscape.

Expert-Led | Strategy-Focused | Insight-Packed

Operate Your SAP Landscape with Confidence

Modern enterprises operate on complex SAP and hybrid landscapes, but without unified observability, issues often go unnoticed, integrations break, and the user experience suffers.
 
SAP Cloud ALM for Operations delivers clear, actionable insights, automated workflows, and prompt issue detection, empowering your enterprise to boost system reliability, accelerate performance, and strengthen security.
 
As your trusted SAP Gold Partner, AG SAP Experts helps you activate, configure, optimise, and run SAP Cloud ALM for Operations to unlock maximum value. Speak with a SAP expert today.

Who Benefits the Most?

Now that we understand what SAP Cloud ALM for Operations is, let's consider which organisations derive the most value from its capabilities.
 
SAP Cloud ALM for Operations is ideal for organisations:
 
  • Migrating to SAP S/4HANA Cloud
  • Running RISE with SAP
  • Managing hybrid SAP + non-SAP integrations
  • Seeking real-time monitoring & automated operations.
  • Wanting to modernise IT operations with ALM intelligence.

AG: Your SAP Cloud ALM for Operations Trusted Partner

With AG’s SAP experts, you can seamlessly bridge the gap between SAP and your business, enabling smarter, faster, and more resilient operations. Powered by cloud-native architecture and SAP best practices, we help organisations leverage the full potential of SAP Cloud ALM.

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SOURCE: SAP

Rapid Deployment & Activation

Our team gets your SAP Cloud ALM for Operations up and running quickly, reducing the time to value for your investment.

Expert Configuration of All Monitoring Use Cases

From business processes to integrations, user monitoring, job chains, and health dashboards.

Advisory + Best Practices

We build governance frameworks, select the right KPIs, define alerting, and establish workflows to maximise operational value.

Ongoing Operational Support

Monthly optimisation, monitoring services, and continuous improvement for your ALM landscape.

Support for SAP & Non-SAP Systems

We provide ongoing monitoring to keep your enterprise applications working optimally, resolving issues before they escalate.

End-to-End Capabilities of SAP Cloud ALM for Operations & AG

Business Process Monitoring

It provides visibility into your key business processes, enabling the detection of delays and bottlenecks to keep your business operations running smoothly and efficiently.

Configuration & Security Analysis

Cloud ALM checks your systems for compliance and identifies security risks, enabling you to take prompt action.

Integration & Exception Monitoring

Monitor SAP and non-SAP integrations in real time. Cloud ALM swiftly flags issues and helps resolve them, ensuring data continues to flow.

Real User Monitoring

Gain insights into user activity, uncover slow transactions or errors, and take action to enhance user experience.

Health Monitoring

Monitor system performance in real time to detect potential downtime and maintain SAP reliability.

Job & Automation Monitoring

Monitor job executions and automation tasks with transparent run-time insights, ensuring reliable workflows.

Alert & Event Management

Receive actionable alerts through email or in-app prompts. Automatic grouping accelerates your incident response.

Landscape Management

View your SAP landscape centrally for easy administration, cleanup, and operational control.

Global Organisations We Serve

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Statkraft
BP Logo
Tullow Oil Logo
British Gas Logo
Winshuttle logo
Aryzta Logo
Centrica logo
Uniper Logo
Npower Logo
EON Logo
Seetec logo

Frequently Asked Questions (FAQs)

What is used to enable problem routing in SAP Cloud ALM for operations?
Problem routing in SAP Cloud ALM for Operations is enabled through its intelligent event processing and alert management framework. When an issue occurs, Cloud ALM automatically detects it, enriches the alert with context, and routes it to the appropriate processor, team, or integrated ITSM system. This ensures faster triage, fewer misrouted tickets, and quicker resolution of issues.
What are some capabilities of SAP Cloud ALM for operations?
SAP Cloud ALM for Operations offers capabilities for monitoring and optimising SAP and hybrid landscapes, ensuring transparency and control across cloud, on-premise, and integration points.
  • Business Process Monitoring for end-to-end process visibility
  • Integration & Exception Monitoring for message flow and integration health
  • Real User Monitoring (RUM) to track user experience and performance issues.
  • Job & Automation Monitoring for scheduled jobs, job chains, and automations
  • Health Monitoring for system availability, heartbeat metrics, and performance
  • Configuration & Security Analysis for compliance checks and misconfiguration detection
  • Alert & Event Management for intelligent notifications and automated routing
  • Landscape Management for system discovery, contract visibility, and central cleanup
Together, these capabilities deliver unified operational transparency for your SAP environment.
What are the prerequisites for using SAP Cloud ALM for operations?
To use SAP Cloud ALM for Operations, organisations typically need:
  • An active SAP Cloud ALM tenant (included with SAP Enterprise Support & RISE with SAP)
  • Connected SAP systems, integrated using SAP Cloud ALM’s data collection and monitoring agents
  • Appropriate authorisations within the ALM tenant for administration and operations
  • Supported system versions, such as ABAP systems with required ST-PI components for heartbeat and metrics
  • SAP BTP connectivity for cloud products like SuccessFactors, Ariba, and Datasphere
Once these are in place, customers can activate specific monitoring use cases with minimal setup effort.
 
How can cloud ALM improve operational efficiency in large-scale IT environments?
SAP Cloud ALM improves operational efficiency by reducing manual monitoring effort, accelerating issue resolution, and preventing downtime. It provides a unified operational view across complex SAP and non-SAP landscapes, eliminating tool fragmentation. Intelligent event processing, proactive alerts, automation, job monitoring, and real-user insights all help teams detect issues earlier, reduce noise, and resolve incidents faster. For large-scale IT environments managing multiple systems and integrations, Cloud ALM significantly streamlines operations, improves system health, and reduces the total cost of ownership.

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