SAP Cloud ALM for Service
Manage all SAP services with complete visibility, faster issue resolution, and data-driven insights powered by SAP Cloud ALM and AG SAP Experts.
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Expert-Led | Strategy-Focused | Insight-Packed
Operate Your SAP Landscape with Confidence
SAP Cloud ALM for Service is SAP’s cloud-native platform designed to centralise, track, and optimise all service-related activities across your SAP landscape. It connects customers, partners, and SAP support teams in a unified workspace, ensuring transparent service delivery, faster problem resolution, and seamless collaboration.
With automated insights, digitised service results, and complete traceability across issues, actions, and service engagements, SAP Cloud ALM for Service helps organisations improve operational stability and maximise the value of their SAP investments.
AG ensures businesses get the most out of Cloud ALM by integrating service processes, optimising workflows, and enabling proactive governance across complex multi-cloud environments. Speak with a SAP expert today.
Who Benefits the Most?
- Enterprises running SAP Cloud or Hybrid Landscapes
Improve service transparency and collaboration across SAP, partners, and internal IT teams. - CIOs and IT Operations Leaders
Gain complete insights into service performance, recurring issues, and areas requiring optimisation. - IT Support, AMS, and Service Delivery Teams
Centralise service status, action items, and communication to streamline issue resolution. - SAP Project and Operations Managers
Align service activities with ongoing implementation and operational priorities to ensure seamless integration. - Organisations wanting proactive service monitoring
Use SAP-provided insights, recommendations, and reports to avoid disruptions.
Key Features – SAP Cloud ALM for Service
Unifield Service Management Dashboard
Track all SAP-related services, tickets, and action items in one place to enhance transparency and inform decision-making.
Issue & Action Management
Improve service quality with structured issue logging, prioritisation, and action tracking.
Digitised Service Results
Replace manual reports with automatically delivered, clear, digital service results from SAP.
Connect Seamlessly With SAP Support
Enhance communication and expedite service response times through integrated SAP service workflows.
Monitoring Insights Integration
Use operational monitoring data to prioritise service activities and prevent issues before they escalate.
Real-Time Analytics & Reporting
Make informed decisions with service KPIs, historical trends, and exportable reports.
Cloud-Native, Zero-Infrastructure
Access SAP Cloud ALM for Service instantly without hardware or installation, fully managed by SAP.
Simplify Your SAP Landscape with AG, Today!