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SAP Gold Partner

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Intelligent Automation within SAP

 

SAP Joule AI
Empowering Enterprises With AI-Powered Solutions

Discover how SAP Joule AI can transform your business, making things run smoothly and sparking innovation. With AG's experts by your side from setup to deployment—you can concentrate on your core strategic objectives.

Speak to an SAP expert today

Speak to an SAP expert today
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In an era where every decision counts, SAP Business AI offers the competitive edge you need to redefine efficiency and growth. As businesses compete in the global market, SAP Joule AI is the catalyst that not just integrates with your SAP ecosystem but also transforms it.

What is SAP Joule AI?

SAP Joule AI is a generative AI copilot designed to transform user interactions within SAP systems. By leveraging natural language processing and machine learning, Joule empowers leaders to convert raw data into strategic, context-aware insights and streamlines complex workflows. This enables your organisation to operate more efficiently, make informed decisions swiftly and drive decisive actions wisely.

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AG is uniquely positioned to guide your organisation through the seamless integration of SAP Joule AI into your core and allied business operations.

Contact us today to learn more about our services on fully leveraging Joule's capabilities to drive significant business value and increased efficiency.

SAP Joule AI: Overview
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How Joule Drives Your Business Excellence

Natural Language Processing (NLP)

Joule uses Natural Language Processing (NLP), a conversational language, to make interacting with SAP systems easy and intuitive.

Secured Intelligence with Seamless Integration

Designed with enterprise-grade data privacy and security at its core, SAP Joule AI safeguards your sensitive information while enabling smooth integration across your SAP landscape and trusted third-party systems.

AI-Driven Process Automation

By automating both routine and complex tasks, SAP Joule AI enhances operational efficiency—delivering AI-powered precision that reduces manual effort, improves accuracy, and accelerates business performance.

Cross-Functional Collaboration

Equipped with collaborative AI agents, Joule breaks down departmental silos, enabling seamless workflows across finance, procurement, supply chain, and human resources.

Data-Driven Decision-Making

Joule provides real-time, context-rich insights grounded in your business data, empowering leaders to make informed decisions swiftly.

Industry Applications And Impact

​Integrating SAP Joule AI across various business functions can significantly enhance operational efficiency and strategic decision-making.

Finance

Supply Chain

Information Technology

Human Resources

Customer Experience and Marketing

Customer Service

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Automated Financial Closing

SAP Joule AI can automate the consolidation of financial data, reducing the time and errors associated with month-end and year-end closings. By analysing transactional data in real-time, it ensures accurate financial statements and compliance with regulatory standards.

Predictive Cash Flow Management

By evaluating historical financial data and current market trends, SAP Joule AI forecasts future cash flow scenarios. This enables finance teams to proactively manage liquidity, optimise working capital, and make informed investment decisions.

Supply-Chain


Demand Forecasting

SAP Joule AI processes historical sales data, market trends, and external factors to predict future product demand. This enables supply chain managers to optimise inventory levels, reducing holding costs and stockouts.

Supplier Risk Assessment

By analysing supplier performance data, financial stability, and geopolitical factors, SAP Joule AI evaluates potential risks in the supply chain. Companies can develop mitigation strategies to ensure continuity.

Information-Technology


Proactive System Maintenance

SAP Joule AI monitors IT systems to spot possible failures or slowdowns. This allows IT teams to fix problems early, reducing downtime and keeping systems running smoothly.

Intelligent Service Desk Operations

By automating ticket categorisation and providing solutions based on historical data, SAP Joule AI enhances IT support services. This reduces resolution times and improves user satisfaction.

Human-Resources


Next-Gen Workforce Planning

SAP Joule AI enhances workforce planning by evaluating resumes and aligning candidates with job descriptions based on their skills and experience. Additionally, it forecasts candidate success rates, assisting HR teams in making well-informed hiring decisions.

Employee Sentiment Analysis

By processing data from employee surveys, feedback forms, and communication channels, SAP Joule AI assesses workforce sentiment. This helps HR departments identify areas for improvement, boosting employee satisfaction and retention.

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Hyper-Personalised Engagements with Predictive Insights

SAP Joule AI analyses customer behaviour, preferences, and interaction history in real time to deliver targeted marketing campaigns and sales messages. This ensures every touchpoint is relevant, timely, and tailored to the individual, improving conversion rates and brand loyalty.

AI-Driven Lead Prioritisation and Conversion Guidance

By scoring leads based on their likelihood to convert and recommending the next best action, SAP Joule AI enables sales teams to focus their efforts strategically. The result? Shorter sales cycles, smarter pitches, and higher win rates.

Customer-Service


Personalised Customer Interactions

SAP Joule AI leverages customer data to tailor interactions, providing recommendations and solutions that align with each user's unique preferences and historical interactions. This approach enhances customer satisfaction and fosters loyalty by ensuring that the services and products offered are highly relevant to each customer's individual needs.

Efficient Query Resolution

By automating responses to common inquiries and guiding service agents with suggested solutions, SAP Joule AI reduces response times and improves the quality of support provided.

At AG, we help businesses turn SAP Joule AI's promise into measurable results. Our approach is hands-on and practical, so you can make faster decisions, streamline daily tasks, and improve your business's performance every day.

Why Choose AG For Your SAP Joule AI Initiatives

Best Practices and AI Roadmap

We collaborate with your leadership team to develop a customised AI Roadmap with the best industry practices that align with your organisation's objectives, ensuring a smooth transition to AI-enhanced operations.

Custom AI Agent Development

Leveraging Joule's agent builder, we help create and deploy custom AI agents tailored to your specific business processes, enhancing operational efficiency and decision-making.

Intelligent Workflows with Proven AI Templates

We configure your system with SAP Joule AI to deliver task-based suggestions that streamline daily operations and reduce errors—while equipping teams with industry best practices and ready-to-use AI templates for quicker adoption and faster results.

Seamless Cross-Functional Integration

Our approach integrates seamlessly across departments and is tailored to your organisation’s unique needs—promoting collaboration, streamlining workflows, and personalising user interfaces to enhance user experience and productivity throughout the business.

Ongoing Support and Optimisation

Our commitment extends beyond implementation. We offer continuous support and system optimisation to adapt to evolving business needs and maximise your return on investment.​

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AG secured a Product Win at the Business Intelligence Group's 2024 AI Excellence Awards Program

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AG Earns Finalist in SAP's Hack2Build Challenge, 2024, for Generative AI using SAP BTP.

Our Expertise in Related Services

SAP Business Suite

Seamlessly transforming operations, SAP Business Suite enables end-to-end process integration across your enterprise—expertly tailored, implemented, and optimised by our SAP experts to drive real business outcomes.

SAP Business AI

Empowers your organisation to harness intelligent insights, automate key processes, and unlock new opportunities by embedding machine learning and advanced analytics directly into your SAP landscape.

SAP Core AI

Serves as the central platform, offering machine learning models, data processing, APIs, and integration tools to develop, deploy, and manage SAP's intelligent solutions.

SAP AI Services

​Offers intelligent automation, predictive analytics, and natural language processing (NLP) to empower businesses in delivering personalised customer experiences.

SAP AI LaunchPad

Provides centralised and intuitive access, deployment, and monitoring of all AI tools and services to maximise the efficiency of your intelligent solutions.

Empowering Organisations Across the Globe

BP
British-Gas
EON
Npower
Deutsche
Subsea
abbyy
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Aryzta
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From mid-sized enterprises to global conglomerates, AG empowers forward-thinking organisations across sectors to transform how they work with SAP Joule AI.

  • We are an award-winning SAP Gold Partner with a demonstrated history of delivering high-quality SAP solutions across various industries.
  • Our comprehensive services are designed to deliver measurable improvements in efficiency, productivity, and strategic insight, positioning your organisation for success in an increasingly competitive market.
  • Whether you're in manufacturing, energy, retail, finance, or the public sector, our tailored solutions help simplify complexities, accelerate innovation, and deliver tangible results.

FAQs

What is the use of AI in SAP, and how does Joule fit in?

AI in SAP helps businesses work smarter by automating tasks, predicting outcomes, and giving real-time recommendations. SAP Joule is SAP’s AI Copilot that works inside your SAP systems to simplify processes, reduce manual effort, and support better decisions. At AG, we help you unlock this value by tailoring Joule to your industry and business needs.

Is Joule part of SAP BTP?

Yes, SAP Joule is built on SAP BTP (Business Technology Platform). This means it uses powerful tools like machine learning, data management, and integration capabilities to connect across your systems. AG helps you fully utilise SAP BTP and Joule to build scalable and intelligent business solutions.

Is SAP Joule available on-premise?

No, SAP Joule is only available as a cloud-based solution. This ensures fast updates, easy access, and secure AI capabilities without the need for heavy infrastructure. AG supports your cloud transition and ensures your Joule setup runs smoothly in your SAP environment.

How does Joule work in SAP Build and with SAP Generative AI?

Joule brings AI assistance into SAP Build, helping you design apps faster with smart suggestions and automated steps. It also uses generative AI to improve how your team writes content, manages data, and builds user experiences. AG helps you integrate Joule into your SAP Build projects so you can build smarter with less effort.

Where can I find a SAP Joule demo or see the roadmap?

At AG, we offer personalised SAP Joule demo sessions and industry-specific use cases and help you plan your SAP Joule journey based on SAP’s roadmap — so you’re always a step ahead.

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