SAP Design & Operations Review

IT Service Provider

This IT service provider engaged AG to run an independent assessment of their S/4HANA system following a recent implementation as they were struggling to realise the benefits.

AG conducted an assessment of the SAP system and related business processes which resulted in specific recommendations and quick wins. Areas included: licence usage optimisation, SAP training to reduce reliance on external support, streamlining of month end and moving data and reporting from external databases and Excel to S/4HANA for improved efficiency and visibility. The quality of the review meant that AG was awarded the implementation of all system changes and as well as the ongoing support and maintenance of S/4HANA.