AG EAM PODCAST - SHIFT LOG Episode 2

AG PRESENTS

Managing Maintenance Backlog

Effectively managing a maintenance backlog is vital for any organisation, as it highlights underlying operational challenges in meeting maintenance demands. If neglected, it can reduce equipment performance, heightened operational risks, and non-compliance with business and regulatory requirements.

In this episode, we break down what a backlog is, explain why it’s important to track, and highlight the benefits of managing it effectively.

We also explore the differences between assessed and unassessed backlog. Whether you’re dealing with overdue tasks or refining your overall maintenance strategy, you’ll find valuable insights here for reducing downtime, improving safety, and driving long-term operational success.

Finally, we examine the root causes of common challenges and offer practical solutions to address them

About the Guest:

Colin Wilson, Director, SRCN Solutions

Colin is a recognised expert in work management, with over a decade of experience in maintenance execution and business transformation across top-tier companies. He has a proven track record of improving compliance, enhancing efficiency, and optimising work management processes to drive operational excellence.

His career began at The Weir Group, where he honed his skills in delivering high engineering standards within cost-constrained environments. Transitioning to oil and gas, he further developed his expertise in business transformation and maintenance execution. As the author of the OEUK Maintenance Backlog KPIs and guidance, Colin has been regarded for his contribution to shaping industry best practices and standards

We live in a time of remarkable technological and engineering breakthroughs. Every day, advancements in hardware and software redefine what’s possible. Yet, despite all this progress, there’s often a gap before these innovations reach the engineers and maintenance teams who need them most. Sometimes it’s about budgets, but more often, it’s about trust—trust in the tools, the processes, and the effort it takes to make them work. The result? People doing some of the hardest and riskiest jobs are left without the resources that could make their work easier, safer, and less stressful.

We deeply care about and understand this. We believe IT can meaningfully lighten the load for engineers and maintenance teams—not by claiming to solve every problem but by offering practical ways to make the day-to-day a little better. Technology should serve people, not just as a means to efficiency but as a way to genuinely improve their lives.

That’s why we started this podcast. It’s a place to talk openly about the challenges these teams face, share real stories, and explore practical ways technology can help. It’s about building connections, learning from one another, and finding ways to bridge the gap together. We’ll also talk about SAP Enterprise Asset Management and where it fits in, but at its core, this podcast is about supporting the people who make it all happen