Major European Power Producer

When the UK operations of this major European energy provider bought two power stations from a multinational energy company, they asked AG, who had previously worked on the SAP migration, to also provide SAP application support.

The new owners were looking for a reliable supplier who would ensure continuity of operations without the risk of disruption. Initially commissioned for 3 months, AG provided first rate 1st and 2nd level support on SAP across all functional areas, timely resolving issues within SLAs and providing great value. Not only were AG later awarded the support contract, but they were also approached to deliver a new SAP integration project.